METERING & MANAGEMENT SYSTEMS Home Site Structure Caravan Hook-Ups Site Structure Metering & Management Systems METERING & MANAGEMENT SYSTEMS With over 30 years of experience in serving the caravan and holiday park industry, Rolec are at the forefront of providing cost-effective solutions, proven to provide the best services for all locations. Rolec’s metering options and automated reading and invoicing system are both well renowned for their easy-to-use and simple to manage functionalities, saving hours of labour across caravan and holiday park sites. SmartCard Metering LEARN MORE ENQUIRE NOW

Home Site Structure About Us Site Structure Covid-19 Statement COVID-19 STATEMENT Rolec’s next steps for COVID Safety on Site Last Updated: Monday 12th July 2021 This is to inform you that for the foreseeable future ROLEC Services will continue to follow the COVID – 19 Policy that is at present in place for the business. We are aware that the Government has decided that some of the present restrictions will be lifted after the 19th of July 2021. However, it is for the individual businesses to follow their own policy and continue with safe practices to protect all their employees and visitors to the business. We have therefore decided that we will continue to use face covers in busy areas and when moving around the offices and factory facilities, continue to follow social distancing best practice and maintain sanitising stations throughout the site. All measures laid out in the COVID – 19 Policy as of March 2021 will remain in place therefore, please review and remind yourself of this Policy. (This will be reviewed on a Monthly basis.) For more information please read our Staying Covid-19 Secure Notice Thank you for your ongoing support. Stay safe and take care. The team at Rolec Services Can’t find what you are looking for, or have a question? Give us a call on +44 (0) 1205 724 754 CONTACT US

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BLOG EV Charging Looking Backwards to Drive Forwards: Discussing the Used EV Market Chloe Sharp 12 December 2023 at 15:50:33 Something old, something new, something borrowed, something green ? The used EV market has become quite the topic of conversation lately, especially with the 2030 decarbonisation deadline looming. But are used EVs the answer we are looking for to solve issues with the vehicle supply chain? And is price really as competitive as it seems? According to a recent report by the Green Finance Institute , 73% of current EV drivers would buy one used. And it isn’t just the EV converts that are on board, over 10 million people not currently driving an EV would also consider a second-hand purchase. And the data is there to prove it. In the past three months of 2023, the used BEV (Battery Electric Vehicle) market rose 81.8%, with a total of over 30,000 vehicles changing hands in the period between April and June. But what is driving this growth? Primarily two things: price and accessibility. The Cost of Going Electric One of the biggest issues plaguing the EV market currently is the higher upfront cost of electric models. The average new car cost approximately £40,000 in January 2023 and EV costs are typically around £10,000 more. With the cost-of-living crisis still ongoing, squeezing the budget to buy a new car is impossible enough without adding 1/4 to the price to make it electric. For some, it feels like the deadline for decarbonisation is coming quickly, but we are still waiting for prices to drop with the same urgency. Something that Iain Stewart MP, Transport Committee Chair, summarised perfectly: ‘The Government has not fully thought through, or properly responded to, our scepticism about expecting ordinary motorists to bear the financial burden of transitioning to all-electric vehicles.’ The used EV market, therefore, has become an oasis for drivers looking to decarbonise their transport (in line with government incentives) while attempting to maintain a realistic budget. As second-hand prices for EV models fall to meet their ICE equivalents. Data from AutoTrader stated that in May 2023 the number of used EVs under the £20,000 threshold stood at nearly 30% of the market. Over three times that recorded in August of last year. Something that is supported by recent Cap HPI data, that suggests an average drop in used EV values of £600 in July of this year. Right Time, Right Place But pricing doesn’t exist alone as a contributing factor to the growth of the UK’s used EV market. Anyone that has attempted to buy a car over the past 12 months may know, the supply chain for purchasing new cars has been in rough shape. 3 year long wait lists, last minute delays and unpredictable timeframes are some of the things that you may be familiar with. Although these factors have definitely begun to soften as the supply chain heals, a gulf has been created between available supply and demand. As a result, more people have been seeking out second-hand, readily available models. Buying used is more than anything else, easy. Where demand meets supply (as it does now), used EVs have become the beacon of convenience. Which is why it is no surprise that the number of enquiries for 1-5 year old electric cars has increased by almost 100% in the past year. However, to maintain a healthy supply of used electric cars, there is still some reliance on widespread fleet uptake. Which, although a powerful driver in the popularity of electric and hybrid vehicles, shows some degree of hesitation when fully committing. Especially when it comes to the adoption of LCEVs - a market that has continued to decline despite a 94.6% increase in demand . What Does This Mean for the Future? Increased traffic to the used EV marketplace is ultimately a reflection of multiple factors and both pricing and availability show potential as significant players. However the pre-loved EV marketplace starts to shape up over the next few years, it is clear to see that it will play a significant role in the widespread uptake of zero emission vehicles that is needed to drive the country towards a sustainable future – in more ways than one. Uptake of sustainable travel means more than just the fuel you use to keep your car going. Buying a used car encourages us to invest in a circular economy and escape the throw away culture that we are so used to. And when we pair this with a transport system that champions waste reduction, used EVs seem like a natural extension of the Government’s intention when first proposing the switch to non-fossil-fuel-dependent transport to begin with. How this develops in the years to come is something that is yet to be seen, but the current prognosis is looking bright for the trading of green second-hand vehicles. What do you think? For more information on EV Charging , click the link or visit: www.rolecserv.com/ev-charging PREVIOUS NEXT Related Posts Creating a Fleet Electrification Roadmap Everything You Need to Know About The Most Affordable EV Charging Solution in the UK A Housing Developer's Guide to the Part S Regulations

Home Site Structure EV Charging Site Structure For Businesses Site Structure Fleet Charging Site Structure Enquire Now FLEET CHARGING ENQUIRY Please enter your details below and a member of our team will be in touch shortly to discuss your requirements. First Name Email Company Last Name Phone Postcode Are you looking to install your charging points alongside the OZEV WorkPlace Charging Scheme Grant? Please Select Where do you require charging infrastructure? Please Select Is your site secure or open to the public? Please Select Recharge duration? Please Select Are payment facilities required? Please Select Do you require the ability to manage and monitor your network of charging points? Please Select What type of service do you require? Please Select Charging point type required? Please Select Who will be using your charging point(s)? Please Select Preferred access method? Please Select How many bays are you looking to electrify? Please Select Do you have a unique voucher code from one of our EV charging partners? Please Select Your Voucher Code Your Enquiry I would like to subscribe to your latest emails and newsletters (Optional) I consent to the Rolec Privacy Statement and holding of your personal information (required). You can read our full Privacy Statement here > Privacy Policy Request a call back (Typically between 8.00am – 5.00pm, Monday to Thursday, and 8:00am – 3:30pm on Fridays) SUBMIT ENQUIRY

BLOG EV Charging OZEV grant funding changes explained ​ 12 December 2023 at 11:08:11 How much money can you save on your electric vehicle charging points with the Office for Zero Emissions (OZEV) grant funding schemes? From April 2022, OZEV grant funding schemes for both domestic and workplace charging requirements are changing in order to increase the number of electric vehicle charging points in the UK. Electric Vehicle Homecharge Scheme (EVHS) The EVHS grant currently supports homeowners with the installation of their smart home charging points. Electric vehicle drivers can save £350 towards the costs of the charging point and the installation if they own, lease or are the primary driver of an eligible EV/PHEV for at least six months. If a household has two electric vehicles, homeowners are eligible for two OZEV grant funded charging units. As it currently stands, homeowners must have their own parking space, whether that be a driveway or a garage. Changes to the OZEV EVHS grant scheme from April 2022 From 1st April 2022, homeowners of single-unit properties will no longer be eligible for the EVHS grant funding - those who are seeking to install a smart home charging point at their single-unit property must have the installation completed by 31st March 2022 and claims completed by 31st April 2022. April will see the reformation of the EVHS grant, targeting specific groups to encourage the installation of home charging points for the future of electrified transportation. These changes include: Residents in flats and rental properties will be eligible for £350 grant funding towards the purchase and installation of their charging point. To be eligible for the grant funding, residents must have off-street parking and an eligible EV/PHEV. Landlords and housing associations will also be eligible for OZEV grant funding; £350 per socket (units that are equipped with two sockets will be eligible for £700 grant funding per unit). A maximum of 200 grant funding applications can be made per year. Although there are no limits on the number of sockets per property, the charging units must be installed across private parking spaces. Apartment block owners will be able to benefit from £30,000 grant funding per building - this will be limited to 30 grant funding applications per year. Grant funding will be capped at £500 per parking bay to wire them for future infrastructure, or £850 per parking bay for a working electric vehicle charging point. Apartment blocks must have 5 electric vehicle charging bays with one installed charging point. Workplace Charging Scheme (WCS) The WCS grant is currently applicable to businesses requiring electric vehicle charging points for their employees and visitors. Businesses are eligible for up to £14,000 OZEV grant funding with a maximum of 40 sockets per building. Businesses will remain eligible for the current grant funding, however more groups of businesses will be targeted to benefit from the grant to support the roll-out of the nation’s EV charging infrastructure from April 2022. Changes to the OZEV WCS grant scheme from April 2022 Small accommodation businesses (B&Bs, holiday lets (where employees are present etc)) and registered charities will be able to claim the WCS grant (up to £14,000), allowing employees and fleet drivers to recharge their electric vehicles. Commercially let property owners will also be eligible for £350 grant funding per socket, however be capped at 100 sockets per year. The parking spaces where the charging points are located must be reserved for future tenants, fleets or employees. Small to medium business enterprises (SMEs) will benefit from £15,000 OZEV grant funding per building; they must ensure that at least five of the parking bays are dedicated to electric vehicle charging. Grant funding will be capped at £500 per parking bay to wire them for future infrastructure, or £850 per parking bay for a working electric vehicle charging point. Applicants will be able to claim up to five grants but must have at least one working electric vehicle charging point in place following the first round of funding. For more information regarding the EVHS: https://www.gov.uk/government/publications/customer-guidance-electric-vehicle-homecharge-scheme For more information regarding the WCS: https://www.gov.uk/government/publications/workplace-charging-scheme-guidance-for-applicants-installers-and-manufacturers/workplace-charging-scheme-guidance-for-applicants-chargepoint-installers-and-manufacturers PREVIOUS NEXT Related Posts Introducing the WallPod:EV Facelift Introducing TruePEN, safer by design 5 Reasons Why Your Workplace Needs EV Charging.

Home Site Structure Support Site Structure My smart charger has gone offline and I cannot connect to the unit? Product Support ​ My smart charger has gone offline and I cannot connect to the unit? 1. Start by resetting the charger. To do this you simply… Switch off electrical power to the charger for around 10 -15 seconds. Switch the power to the charger back on. Wait for the charger to reboot. It should come back online within a few minutes. 2. Still experiencing issues? Please contact your app provider as this could be software-related. See below for contact websites of our commonly used app providers: Monta Web: https://monta.com/uk/contact/ ev.energy (HomeSmart EV) Web: https://www.ev.energy/drivers/drivers-contact Tel: 01202 078000 VendElectric Web: https://app.vendelectric.com/ Tel: 01205 724754 EV Charge Online Web: https://evcharge.online/supportorfaq/0 Tel: 01295 231510 Fuuse Web: https://fuuse.io/contact-us ChargePlace Scotland Web: https://chargeplacescotland.org/contact/ For further assistance please contact us via our online chat service. This is available Monday to Friday 8:30am – 4:30pm GMT and is the fastest way to access support. Alternatively, use our contact form and one of our team will get back to you as soon as they can. 8 September 2023 Last updated: Related Support My charging cable is stuck? My smart charger has gone offline and I cannot connect to the unit? My unit was installed a long time ago, and is out of warranty, but has now developed a fault. Will I have to purchase a new unit? My charger(s) is/are controlled by an app, but I am having difficulties using the app, who do I contact for support?

Home Site Structure Support Site Structure What other benefits does the WallPod:EV HomeSmart provide? Sales Support Charging at Home What other benefits does the WallPod:EV HomeSmart provide? Plenty! With the WallPod:EV HomeSmart you can track your chargepoint behaviour; export your data for BiK purposes, as well as lock your charger when not in use, ensuring that only you can access your electric vehicle charging point. Learn more about the WallPod:EV HomeSmart: www.rolecserv.com/home-charging 10 February 2022 Last updated: Related Support What is TruePEN PME Fault Detection? How does the WallPod:EV HomeSmart connect to the network? What grants are available for home electric vehicle charging points? Are Rolec’s EV charging points compatible with all EVs?

< Back App End User Licence Agreement - BerthVend Who we are and what this Agreement does We, Rolec Services Limited, license you to use: The BerthVend mobile application software (App ) and any updates or supplements to it. The related online documentation (Documentation ). The service you connect to via the App and the content we provide to you through it (Service ). as permitted in these terms. Your privacy Under data protection legislation, we are required to provide you with certain information including who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in our Privacy Policy for this App and it is important that you read that information carefully. The ways in which you can use the App and Documentation may also be controlled by the rules and policies of the Appstore from which you downloaded the App, so you should also read their rules and policies carefully. Operating system requirements The website or Appstore from which you downloaded the App will have set out clearly the operating system requirements, including the minimum amount of memory required and the types of operating system on which is can operate. Please check the applicable Appstore or website for updates on the operating system requirements. Support for the App and how to tell us about problems Support. If you want to learn more about the App or the Service or have any problems using them please contact us. Contacting us. If you think the App or the Services are faulty or misdescribed or wish to contact us for any other reason please email our customer service team at technicalsupport@rolecserv.co.uk . How we will communicate with you . If we have to contact you we will do so by email, by SMS or by pre-paid post, using the contact details you have provided to us. How you may use the App, including how many devices you may use it on In return for your agreeing to comply with these terms you may: download or stream a copy of the App onto a device and view, use and display the App and the Service on such device for your personal purposes only. receive and use any free supplementary software code or update of the App incorporating "patches" and corrections of errors as we may provide to you. You must be 18 or over to accept these terms. Third-Party Service Providers When using certain features of the App, you may be put into contact with one or more third-party service providers (as further described below). Where you engage with, and obtain services such as electronic vehicle charging (Third-Party Services ) from such third-party service providers, you acknowledge that your contract for such Third-Party Services is with that third-party service provider, not with us. We do not provide, and have no responsibility for, Third-Party Services. The Connection Points that you may locate and or access using this App are not operated or controlled by us. They are controlled by independent third parties (Hosts ). Amongst other things, the Hosts set the prices for use of the relevant Third-Party Services, and any other terms for using such Third-Party Services. It is important that you ensure you are satisfied with any such prices and terms prior to making use of the applicable Third-Party Services. Any dispute or disagreement about the provision of those Third-Party Services is a matter between you and the applicable Host. Where you make any payment via the App to a Host, we do not process that payment. The payment is processed as Third-Party Services by Opayo. As with Hosts, it is important that before entering your payment details or making a payment, you have reviewed and ensured you are happy with all applicable rules and policies of Opayo. Any dispute or disagreement about the provision of Third-Party Services relating to payment processing is a matter between you and Opayo. Account creation and anonymous use The App may allow one or both of the following options for using the App and accessing the Third-Party Services: Account – you can enter your details and create an account, to which you can add credit from time-to-time. This credit is then applied against Third-Party Services received from Hosts; or Pay As You Go – you can instead make payments for specific Third-Party Services on an “as and when” basis, without first topping up an Account balance. This can be done either via an Account or without entering your details (but please bear in mind that many functions of the App will not be available without setting up an Account. Where you create an Account but do not log into it for a 12 month period, we may close your Account either temporarily or permanently. You will forfeit any credit balance remaining on your Account in such circumstances. You may not transfer the App to someone else We are giving you personally the right to use the App and the Service as set out above. You may not transfer the App or the Service to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it. Changes to these terms We may need to change these terms, for example to reflect changes in law or best practice or to deal with additional features which we introduce. We will notify you of a change when you next start the App. If you do not accept the notified changes you will not be permitted to continue to use the App and the Service. Update to the App and changes to the Service From time to time we may automatically update the App (or ask you to manually update the App) to change the Service to improve performance, enhance functionality, reflect changes to the operating system or address security issues If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Services. If someone else owns the phone or device you are using If you download or stream the App onto any phone or other device not owned by you, you must have the owner's permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device. We are not responsible for other websites you link to The App or any Service may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any). You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them. Licence restrictions You agree that you will: not rent, lease, sub-license, loan, provide, or otherwise make available, the App or the Services in any form, in whole or in part to any person without prior written consent from us; not copy the App, Documentation or Services, except as part of the normal use of the App; not translate, merge, adapt, vary, alter or modify, the whole or any part of the App, Documentation or Services nor permit the App or the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App and the Services on devices as permitted in these terms; not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App or the Services nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the App to obtain the information necessary to create an independent program that can be operated with the App or with another program (Permitted Objective ), and provided that the information obtained by you during such activities: is not disclosed or communicated without the Licensor's prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and is not used to create any software that is substantially similar in its expression to the App; is kept secure; and is used only for the Permitted Objective; comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App or any Service. Acceptable use restrictions You must: not use the App or any Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, any Service or any operating system; not infringe our intellectual property rights or those of any third party in relation to your use of the App or any Service, including by the submission of any material (to the extent that such use is not licensed by these terms); not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App or any Service; not use the App or any Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and not collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service. Intellectual property rights All intellectual property rights in the App, the Documentation and the Services throughout the world belong to us (or our licensors) and the rights in the App and the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the App, the Documentation or the Services other than the right to use them in accordance with these terms. Our responsibility for loss or damage suffered by you We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen. We are not liable for loss or damage arising from Third-Party Services. We are not responsible for any loss or damage you suffer in respect of Third-Party Services. We do not exclude or limit in any way our liability to you where it would be unlawful to do so . This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation. When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage (i) that you could have avoided by following our advice to apply an update offered to you free of charge; (ii) that you could have avoided by following reasonable security precautions on your device; or (iii) for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us. We are not liable for business losses. The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Limitations to the App and the Services . The App and the Services are provided for general information and facilitation purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App or the Service. Although we make reasonable efforts to update the information provided by the App and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date. Please back-up content and data used with the App . We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App or the Service. Check that the App and the Services are suitable for you . The App and the Services have not been developed to meet your individual requirements. Please check that the facilities and functions of the App and the Services (as described on the appstore site and in the Documentation) meet your requirements. We are not responsible for events outside our control. If our provision of the Services or support for the App or the Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. We will have no other liability whatsoever for any such delay. We may end your rights to use the App and the Services if you break these terms We may end your rights to use the App and Services at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we may (at our discretion) give you a reasonable opportunity to do so. If we end your rights to use the App and Services: You must stop all activities authorised by these terms, including your use of the App and any Services. You must delete or remove the App from all devices in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this. We may remotely access your devices and remove the App from them and cease providing you with access to the Services. Transfer of this Agreement We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under this Agreement. You may only transfer your rights or your obligations under these terms to another person if we agree in writing. No rights for third parties This Agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement. Illegality and enforcement Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. Which laws apply to this contract and where you may bring legal proceedings These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts. Previous Next