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  • Welcome to The Future of Sustainable EV Charging

    BLOG EV Charging Welcome to The Future of Sustainable EV Charging Chloe Sharp 12 December 2023 at 15:50:00 Virtual SolarCharge Monta has added solar charging to their repertoire. Introducing their new Virtual SolarCharge feature later this year. In a mission to make EV even more sustainable, you can now charge your electric vehicle completely using the sun. Meaning that you can not only power your travels with self-generated, renewable energy. You can also take full advantage of the cost savings that come with grid independence. Easy to use without the need to retrofit hardware, Virtual SolarCharge is available for free to all Monta users with a Rolec charge point through the app. It takes only 5 minutes to set up and can be done by anyone, so no need to call out an engineer - just login to the app and set it up whilst you sip a cup of tea. To activate this feature you simply need to enter the details of your solar array and Monta’s adaptive algorithm uses real-time weather data to accurately predict how much energy will be generated by your solar panels and allocate this energy to powering up your EV. Compatible with all solar panel hardware and a large variety of charging hardware. Including our full range of home charge and commercial charging solutions. Learn even more about Monta’s Virtual SolarCharge over here . PowerBank Supporting a healthy energy ecosystem means maintaining a balance between conscious electricity usage and an evenly weighted distribution system. Essentially, ensuring there is enough electricity to go around. Which is where Monta’s PowerBank comes into focus. Engineered to monitor imbalances in the grid’s supply of electricity, PowerBank employs an adaptive approach to EV charging. Momentarily pausing your charge in response to grid fluctuation. Doing their part to help distribute stress on the grid, Monta’s PowerBank works to mitigate the risk of frequent blackouts and power-outages. Although this feature has a large impact on grid stability, it will only have a minimal impact on your individual charge. And this feature is not just free to use, you actually earn money when using it. Empowering smart grid usage by rewarding you with Monta credit for every kWh you use. Which can, in turn, be used to cover the cost of subscriptions or used to fund charging within Monta’s expansive roaming network. Meaning, for the first time ever, your smart energy choices at home can power your journeys nationwide. You can sign up for PowerBank on the Monta app. Click here for a detailed guide. For more information about how the Monta back-office mananagement platform Click here PREVIOUS NEXT Related Posts Rolec and Monta; Making EV Charging a Whole Lot Better Choosing the Right EV Charger for Your Home A Housing Developer's Guide to the Part S Regulations

  • Customer Complaints Policy

    Home Site Structure About Us Site Structure Customer Complaints Policy Customer Complaints Policy Rolec External Customer Complaints Policy Statement At Rolec Services Ltd, we aim to give our customers the best possible products and services, but if you feel we have fallen short of this, please let us know. We will work with you to find a resolution and use the feedback to continually improve systems and processes. What to do if you wish to raise a complaint To submit a complaint in writing, please address all correspondence to Head office - Rolec Services Limited, Ralphs Lane Frampton West Boston England PE20 1QU, To raise a complaint via email use complaints@rolecserv.co.uk To raise a complaint via phone call 01205 724754 Office times are 09.00 – 17.00 Monday to Thursday and 09.00 – 15.30 on Friday. Once you have made your complaint you will receive confirmation that the complaint has been acknowledged within two working days. The case will be investigated by the relevant Manager/Director, who will discuss the details of the complaint and consult with all relevant parties to determine the root cause and the required corrective action. Information that will be taken into consideration is, date of the original complaint, initial complaint details, previous actions to resolve the complaint, and any other actions pertinent to the case. All investigations will be treated impartially, to determine a suitable resolution for all parties involved. All complaint responses and investigation findings will be provided in writing (by email) within seven working days from receipt of the complaint. After an acceptable resolution has been put into place, follow-up contact is to be made with the customer within fourteen working days. Rolec are committed to improving our products, performance, services, and functions, by regular auditing of our complaints process and where opportunities for improvement are identified. Approved by: Arron Rothwell Position: Operations Director Approval Date: 13 August 2024 Issue Date: 13 August 2024 Next Review: August 2026

  • FIRE CADDY MOBILE FIREFIGHTING UNIT | Rolec Marina Services

    ENQUIRE NOW Home Site Structure Marina Services Site Structure Marina Product Ranges Fire Caddy Site Structure FIRE CADDY MOBILE FIREFIGHTING UNIT The Rolec Fire Caddy is favoured across the world for its mobile and easy to use functionalities. This cost-effective firefighting unit uses the sea/river water to fight fire, eliminating the need for expensive pipe systems. ENQUIRE NOW KEY FEATURES EASILY MANOEUVRABLE USES SEA OR RIVER WATER UV STABILISED STRONG & DURABLE MAX 35M RANGE CE CERTIFIED SPECIFICATIONS Materials Hot Dipped Galvanised Powder Coated Steel | Polyester with PVC Coating Protective Cover: Polyester with PVC Coating Pump: Corrosion Resistant Polyester Dimensions (W) 600mm x (H) 750mm x (D) 1394mm Fuel 3.6 Litre Unleaded 86 Octane or Higher Typical AVG Weight 80kg (Without Fuel & Foam Mixture) 115kg (Maximum) Manufacturer Honda (Engine) | Duel Pacer (Pump) Need help with your marina or waterfront destinations? Give us a call on +44 (0) 1205 724 754 ENQUIRE NOW DATASHEET MSDS-0005 Fire Caddy > A SAFER SOLUTION FOR YOUR MARINA & WATERFRONT DESTINATIONS SUITABLE FOR MARINAS QUAYSIDES WATERFRONTS CAR PARKS THE FIRE CADDY UNIT INCLUDES Quick assembly piping couplings Protective storage cover * Maximum distance depends on how many meters the Fire Caddy is above the water level being used as the supply MARINA SERVICES RELATED PRODUCT RANGES Quantum Pedestals LEARN MORE Classic Pedestals LEARN MORE Mains & Distribution Units LEARN MORE PRODUCT CODES EEAI0010 EEAI0020

  • AUTOCHARGE | Rolec EV Charging

    Home Site Structure EV Charging Site Structure EV Charging Product Ranges Site Structure AUTOCHARGE AUTOCHARGE Intelligent EV charging pedestal The AUTOCHARGE is a robust and hard-wearing EV charging pedestal. Its heavy-duty and vandal-resistant features, make it the ideal solution for exposed locations such as workplaces and public car parks. This future-proof OCPP compliant pedestal can offer a simple plug & charge or pay-to-charge solution via the EV driver’s smartphone and/or RFID card/fob through any chosen OCPP back-office management system. ENQUIRE NOW VIEW DATA SHEET Future-proof & feature rich Plug & charge, mobile app or RFID controlled charging Choose from 1x or 2x universal charging socket(s) Up to 7.4kW or 22kW charging output(s) PME fault detection (no earth rod required) Supports dynamic load balancing & static load management OCPP 1.6 compliant (Can integrate with any back-office) Over-the-air firmware / software updates Built-in AC overload & fault current protection (RCBO) Built-in 6mA DC leakage protection Switchgear & components behind lockable door Cable lock feature (can be permanently locked by user) Integrated RFID reader(s) MID-approved energy metering 4G / Wi-Fi / Ethernet connectivity IK10 impact resistant design Surface or root mountable OZEV grant fundable Designed & manufactured in the UK KEY FEATURES OCPP 1.6 compliant Branding & colour options available Grant fundable Secure & durable 4G / WI-FI / Ethernet enabled IP rated & UV stabilised FUTURE-PROOF, ROBUST & HARD-WEARING INTELLIGENT EV CHARGER SUITABLE FOR CAR PARKS WORKPLACES DEVELOPMENT SITES PUBLIC LOCATIONS SPECIFICATIONS MATERIALS Body – Heavy duty 1.5mm Steel applied with 45–55 microns of Zinc primer Finish – Corrosive resistant, textured Polyester powder coating DIMENSIONS 332mm (W) 1275mm (H) 270mm (D) CHARGE PROTOCOL Mode 3 INPUT VOLTAGE 230V AC (±10 %) 50/60Hz (Single Phase) 400V AC (±10 %) 50/60Hz (3 Phase) PROTECTION AC overload & fault current protection | DC fault protection - 6mA | Lightning surge, over temperature protection | PME fault detection | Supports dynamic & static load balancing OPTIONS & ACCESSORIES • RFID0010 | RFID card • RFID0020 | RFID fob • GMPG0010 | Ground mounting base for AutoCharge pedestal • EVCB0020 | Root mount protection barrier – 48mm • EVCB0040 | Surface mount protection barrier – 48mm • EVPS0010 | EV parking sign – A4 landscape (Other sizes are available) • EVPP0100 | 5m 32A Type 2 to Type 2 charging cable (10m options available) • EVPP0105 | 5m 32A Three Phase Type 2 to Type 2 charging cable (10m options available) • ACSR0125 | 100A up to 35mm² screened CT clamp with 10m cable • ACSR0520 | Perific Fuse Protection Device with 3x 900A up to 36mm² Current Sensors • ACSR0530 | Perific Fuse Protection Device with 3x 900A up to 100mm² Current Sensors • Tethered models available upon request • Branding & colour options available NEED AN INSTALLATION SERVICE? Contact us today if your project requires installation. Our dedicated support team will connect you with a local installation partner. Rest assured, Rolec will provide expert support throughout your project. Are you an installer and want to become Rolec approved? Click here to learn how Product Enquiry Form Need help finding the right solution? ENQUIRE NOW Please complete the form and one of our experts will be in touch to discuss your EV charging requirements. I am...* An Individual A Company Next RELATED PRODUCTS QUANTUM LEARN MORE BASICCHARGE LEARN MORE SECURICHARGE LEARN MORE PRODUCT CODES EVPG0010 EVPG0011 EVPG0020 EVPG0021 EVPG0012 EVPG0013 EVPG0022 EVPG0023 OCPP0010 OCPP0011 OCPP0020 OCPP0021 OCPP0012 OCPP0013 OCPP0022 OCPP0023 EVCO0010 EVCO0011 EVCO0020 EVCO0021 EVCO0014 EVCO0015 EVCO0024 EVCO0025 EVCO0012 EVCO0013 EVCO0022 EVCO0023 EVCO0016 EVCO0017 EVCO0026 EVCO0027 GMPG0010 ROLEC0011B ROLEC0011G ROLEC0011W ROLEC0021B ROLEC0021G ROLEC0021W ROLEC0013B ROLEC0013G ROLEC0013W ROLEC0023B ROLEC0023G ROLEC0023W

  • Sales Support > Charging at Workplaces

    Home Site Structure Support Site Structure How do I find Rolec’s public electric vehicle charging points? Sales Support Charging at Workplaces How do I find Rolec’s public electric vehicle charging points? Easy! By using our VendElectric driver app, you can find a Rolec electric vehicle charging point near you in a matter of moments. Visit the app: www.rolecserv.com/charging-on-the-go 10 February 2022 Last updated: Related Support Can I generate revenue by offering electric vehicle charging to the public? What is OCPP? Are there any grants available for workplaces? What charging speeds do Rolec offer for workplace and commercial requirements?

  • Dubai Boat Show 11-15th March

    Dubai Boat Show 11-15th March Marina Services

  • Rolec Short-listed for Business of the Year Award

    Rolec Short-listed for Business of the Year Award Rolec Services Ltd

  • Rolec Data Processing Addendum

    < Back Rolec Data Processing Addendum This Data Processing Addendum (this “Addendum ”) forms part of the written or electronic agreement between Rolec Services Ltd (“Supplier ”) and you (“You ” or “Your ”) for the products and/or solutions identified in the agreement (collectively, the “Services ”) with Supplier (the “Agreement ”). 1. Definitions. Capitalised terms used, but not defined, herein have the meanings set forth in the Agreement. As used in this Addendum, the following terms have the following meanings: 1.1. “Customer Data ” shall mean the data, information or material provided, inputted, or submitted by You or on Your behalf into the Services, which may include data relating to Your customers and/or employees or other individuals. 1.2. “Customer Personal Data ” means any Personal Data that is provided by You to Supplier and Processed by Supplier as Data Processor as part of Supplier’s provision of the Services to You. 1.3. “Data Controller ” means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data. 1.4. “Data Processor ” a natural or legal person, public authority, agency or other body which Processes Personal Data on behalf of the Data Controller. 1.5. “Data Protection Laws ” means all applicable UK and/or EU laws and regulations governing the use or processing of Personal Data, including without limitation GDPR, UK GDPR and the Data Protection Act 2018. 1.6. “GDPR ” means EU General Data Protection Regulation 2016/679. 1.7. “Personal Data ” means any information relating to an identified or identifiable natural person (“Data Subject ”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. 1.8. “Privacy Notice ” means Supplier’s privacy notice issued to you, or published on its websites, which may be amended by Supplier from time to time. 1.9. “Processing ” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction and “Process ”, “Processed ” and “Processes ” shall be construed accordingly. 1.10. “Supervisory Authority ” means an independent public authority which is established under applicable European Union member state law and which concerns itself with the Processing of Personal Data. 1.11. “UK GDPR ” means the GDPR as it forms part of the laws of England and Wales, Scotland and Northern Ireland by virtue of Section 3 of the European Union (Withdrawal) Act 2018. 2. Interpretation. Where there is any inconsistency between the terms of this Addendum and any other terms of the Agreement, the terms of this Addendum shall take precedence. 3. Supplier as Data Processor 3.1. For the purposes of the Agreement, the parties agree that You are the Data Controller with respect to Customer Personal Data and as Data Controller, You have sole responsibility for its legality, reliability, integrity, accuracy and quality. 3.2. You warrant and represent that: 3.2.1. You will comply with and will ensure that Your instructions for the Processing of Customer Personal Data will comply with the Data Protection Laws; 3.2.2. You are authorised pursuant to the Data Protection Laws to disclose any Customer Personal Data which You disclose or otherwise provide to Supplier regarding persons other than You; 3.2.3. You will where necessary, and in accordance with the Data Protection Laws, obtain all necessary consents and rights and provide all necessary information and notices to Data Subjects in order for: (i) You to disclose the Customer Personal Data to Supplier; (ii) Supplier to Process the Customer Personal Data for the purposes set out in the Agreement; (iii) Supplier to disclose the Customer Personal Data to: (a) Supplier’s agents and service providers; (b) law enforcement agencies; (c) any other person in order for Supplier to meet any of its legal obligations, including statutory or regulatory reporting; and (d) any other person who has a legal right to require disclosure of the information, including where the recipients of the Customer Personal Data are outside the EEA. 3.3. During the term of the Agreement, Supplier warrants and represents that it: 3.3.1. shall comply with the Data Protection Laws applicable to Supplier while such Customer Data is in Supplier’s control; 3.3.2. when acting in the capacity of a Processor, shall only Process the Customer Data: (i) as is necessary for the provision of the Services and the performance of Supplier’s obligations under the Agreement; or (ii) otherwise on Your written instructions. 4. Data Controller Obligations 4.1. To the extent that a party acts as a data controller each party shall comply with the provisions of this paragraph 4. The respective roles in this paragraph 4 apply whether either party receives the Personal Data from the other, their representatives, or directly from data subjects (as relevant). 4.2. Each party agrees to comply with Data Protection Law in connection with its own processing of the Personal Data. 4.3. The Supplier shall process the Personal Data only for the purposes of performing its obligations or exercising its rights under or in connection with the Agreement. 4.4. Each of the parties will in its capacity as data controller of the Personal Data, use reasonable endeavours to: 4.4.1. Notify the other promptly upon becoming aware of any actual or suspected security incident; and 4.4.2. Promptly provide the other with all the information in its/their possession or control in relation to the security incident and assist the other to seek to mitigate the effects of the security incident, comply with the Data Protection Law and adhere to guidance issued by the Information Commissioner’s Office (ICO) with regard to security breach management and reporting and not make any announcement or publish or broadcast any information about the security incident (other than to the ICO and/or data subjects as required by Data Protection Law) or authorise or permit the same except after having notified the other of its intention to do the same. 4.5. At the end of the engagement between the parties, or on a party’s instructions, each party shall return or destroy (at the other party’s election) all Personal Data provided by the other. 5. Processing of Customer Personal Data. When Processing Customer Personal Data, the Supplier shall comply with the following provisions: 5.1. Generally. Supplier shall: 5.1.1. taking into account the nature of the Processing, assist You by appropriate technical and organisational measures, insofar as this is reasonably possible, for the fulfilment of Your obligation to respond to requests from individuals for exercising Data Subjects’ rights; 5.1.2. taking into account the nature of the Processing, and the information available to it, provide reasonable assistance to You in ensuring compliance with Your obligations relating to: (i) notifications to Supervisory Authorities; (ii) prior consultations with Supervisory Authorities; (iii) communication of any breach to Data Subjects; and (iv) privacy impact assessments. 5.2. Personnel. Supplier shall: 5.2.1. take reasonable steps to ensure the reliability of any personnel who may have access to the Customer Personal Data; 5.2.2. ensure that access to the Customer Personal Data is strictly limited to those individuals who need to know and/or access the Customer Personal Data for the purposes of the Agreement; and 5.2.3. ensure that persons authorised to Process the Customer Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality. 5.3. Security and Audit. 5.3.1. Supplier shall implement and maintain technical and organisational security measures appropriate to the risks presented by the relevant Processing activity to protect the Customer Personal Data against unauthorised or unlawful Processing and against accidental loss, destruction, damage or disclosure. Such measures shall, as a minimum, meet the standards required by Data Protection Laws. 5.3.2. Supplier has in place and shall maintain appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including, but not limited to: (i) the pseudonymisation and encryption of personal data; (ii) the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services; (iii) the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident; and (iv) a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing. 5.3.3. Supplier has and shall maintain and enforce an information security management program (“Security Program”) which contains appropriate administrative, physical, technical and organisational safeguards, policies and controls. 5.4. Data Breach. Supplier shall notify You if it becomes aware of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to the Customer Personal Data arising from any act or omission of Supplier or its sub- processors. 5.5. Transfer of Personal Data 5.5.1. You acknowledge that the provision of the Services may require the Processing of Customer Personal Data by sub-processors in other territories. Supplier shall not transfer Customer Personal Data outside the United Kingdom to a sub-processor where such transfer is not subject to: (a) an adequacy decision (in accordance with Data Protection Laws); (b) appropriate safeguards (in accordance with Data Protection Laws); or (c) binding corporate rules (in accordance with Data Protection Laws), without Your prior written consent. 5.6. Return and Deletion. At Your option, Supplier shall delete or return all Customer Personal Data to You at the end of the provision of the Services and delete all existing copies of Customer Personal Data unless Supplier is under a legal obligation to require storage of that data or Supplier has another legitimate business reason for doing so. 5.7. Use of Sub-Processors. 5.7.1. You agree that Supplier has general authority to engage third parties, partners, agents or service providers, including its Affiliates, to Process Customer Personal Data on Your behalf in order to provide the applications, products, services and information You have requested (“Approved Sub-Processors ”), subject to such Approved Sub-Processors being included on the Supplier’s list of standard sub-processors at https://www.rolecserv.com/rolec-smart-solutions/sub-processors . Supplier shall not engage a sub-processor to carry out specific Processing activities which fall outside the general authority granted above without Your prior specific written authorisation and, where such other sub-processor is so engaged, Supplier shall ensure that the same obligations set out in this Addendum shall be imposed on that sub-processor. 5.7.2. Supplier shall be liable for the acts and omissions of its Approved Sub-Processors to the same extent Supplier would be liable if performing the services of each Approved Sub-Processor directly under the terms of this Addendum. 5.8. General 5.8.1. The provisions of this Addendum shall survive termination of the Agreement. RODPAED-V01-R2 Rolec Data Processing Addendum Previous Next

  • QUBEV SMART | Rolec EV Charging

    Home Site Structure EV Charging Site Structure EV Charging Product Ranges Site Structure QUBEV Smart QUBEV SMART The UK's most affordable EV charging unit This intelligent, modern yet low-cost unit has been designed to provide electric vehicle drivers with an affordable home charging solution, without compromising on quality. Paired with the QUBEV Smart app, you have full control of your charger. From scheduling your charging session for when your electricity is cheapest, solar matching ECO mode and much more. EV drivers can enjoy a seamless charging experience, ensuring their EV will be ready for their next electric adventure. ENQUIRE NOW VIEW DATA SHEET Future-proof & feature rich Universal charging socket or Type 2 tethered lead Power rating – Up to 7.4kW or 22kW models Adjustable power rating – 10A, 13A, 16A & 32A Free QUBEV Smart Wi-Fi app Scheduled / off-peak charging Solar compatible (single phase models only) PME & residual current protection (AC 30mA Type A, DC 6mA) Dynamic load balancing (CT clamp(s) & cable(s) included) OCPP 1.6 compliant Built-in LED charging status indicator Meets UK Smart Charge Point Regulations inc. tamper security Wi-Fi / Ethernet connectivity IP54 & IK08 rated Corrosion & fire resistant CE and UKCA certified Easy to install and maintain Wall or post mounting options OZEV grant fundable 3 Year warranty KEY FEATURES Easy-to-use Wi-Fi app Adjustable power rating PEN fault protection UK Smart Charge Point Regulations Compliant Wi-Fi / Ethernet connectivity Grant fundable THE UK'S MOST AFFORDABLE & INTELLIGENT EV CHARGERS SUITABLE FOR HOMES DEVELOPMENT SITES RESIDENTIAL PRIVATE PARKING AREAS SPECIFICATIONS MATERIALS Unit - PC/ABS Alloy, flammability rating UL94-V0 Mounting back plate - 1.5mm Steel with black powder coated finish ENCLOSURE DIMENSIONS 200mm (W) 330mm (H) 109mm (D) CHARGE PROTOCOL Mode 3 INPUT VOLTAGE 230V AC (±10 %) 50/60Hz (Single Phase) 400V AC (±10 %) 50/60Hz (3 Phase) PROTECTION Residual current protection – AC 30mA Type A & DC 6mA | PME fault detection | Load balancing | Over temperature protection | Over current protection – A Type A RCBO installed at source is recommended OPTIONS & ACCESSORIES • EVFP0030 | Mounting post – fits up to 2 chargers • EVFP0050 | QUBEV Smart plate for mounting post • ACSR0380 | 120A up to 35mm² CT clamp with 5m cable • EVPP0100 | 5m 32A Type 2 to Type 2 charging cable • EVPP0107 | 10m 32A Type 2 to Type 2 charging cable • EVPP0105 | 5m 32A Three Phase Type 2 to Type 2 superfast charging cable • EVPP0320 | Carrying bag for EV charging cables • EVRS0040 | QUBEV Smart remote wall mount for Type 2 plug holster • ACSR0520 | Perific Fuse Protection Device with 3x 900A up to 36mm² Current Sensors • ACSR0530 | Perific Fuse Protection Device with 3x 900A up to 100mm² Current Sensors • BIM & CAD package downloads available NEED AN INSTALLATION SERVICE? Contact us today if your project requires installation. Our dedicated support team will connect you with a local installation partner. Rest assured, Rolec will provide expert support throughout your project. Are you an installer and want to become Rolec approved? Click here to learn how Product Enquiry Form Need help finding the right solution? ENQUIRE NOW Please complete the form and one of our experts will be in touch to discuss your EV charging requirements. I am...* An Individual A Company Next RELATED PRODUCTS WALLPOD LEARN MORE ZURA LEARN MORE SECURICHARGE LEARN MORE PRODUCT CODES EVON0090 EVON0095 EVON0100 EVON0105 EVFP0050 ACSR0380 EVRS0040

  • Rolec EV Supplies VoltPoints in Berkshire

    Rolec EV Supplies VoltPoints in Berkshire EV Charging

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