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  • Rolec's new Baliza Pedestal Raises the Marina Services Bar

    Rolec's new Baliza Pedestal Raises the Marina Services Bar Marina Services

  • Rolec teams up with Nordic Charge

    Rolec teams up with Nordic Charge NEWS EV Charging Rolec teams up with Nordic Charge 6 January 2026 at 12:50:07 Rolec, a leading provider of EV charging infrastructure, is simply thrilled to announce its partnership with Nordic Charge , making them one of the official resellers of Rolec products in the region. This exciting collaboration marks a significant milestone in driving EV adoption and accelerating the transition to sustainable transport. Nordic Charge, as our esteemed partner, will now offer a comprehensive range of domestic and commercial EV charging solutions to cater to the evolving needs of EV owners, homes, and businesses in the Nordics. Together, we aim to deliver a high-quality, reliable, and an innovative range of charging solutions to support the growing demand for electric vehicles in the region. To celebrate this partnership, Rolec and Nordic Charge proudly showcased brands, expertise, and products at the eCarExpo Danmark in Copenhagen last month. This event served as an excellent opportunity for visitors to learn more about the partnership and explore Rolec's AC fast and DC rapid charging solutions. With a team of experts on hand to answer all EV charging-related questions. This collaboration highlights the power of teamwork in advancing the electric vehicle ecosystem and strengthening the infrastructure necessary for greener transport. Rolec and Nordic Charge are excited to embark on this journey together and look forward to serving the EV charging needs of the Nordic market. Jon Faglöv, Business Development Manager Rolec AB, comments: "We believe that partnerships like Nordic Charge and Rolec are crucial in propelling the electric vehicle industry forward. Our presence at the eCarExpo Danmark signifies the beginning of an exciting journey with Nordic Charge, and we are dedicated to promoting sustainable and eco-friendly transportation solutions in the Nordic region. Together, we are poised to make a significant impact on EV adoption." Jhon Hyttel Angel, CEO and Co-founder at Nordic Charge, added: “The partnership between Rolec and Nordic Charge represents a significant advancement for the EV industry in the Nordic region. Rolec's product line, coupled with their commitment to innovation and sustainability, opens up new possibilities for the Nordic market, which were showcased at the eCarExpo. We take immense pride in our partnership with Rolec and eagerly anticipate the journey towards achieving a net-zero CO2 emission infrastructure in the Nordics.” PREVIOUS NEXT Related Posts 15 Years of EVolution Making it all happen: The R&D team keeping us plugged in to EV innovation. Choosing the Right EV Charger for Your Home

  • Smart Home Charging with the WallPod:EV HomeSmart

    Smart Home Charging with the WallPod:EV HomeSmart BLOG EV Charging Smart Home Charging with the WallPod:EV HomeSmart 6 January 2026 at 12:50:07 So, you’re thinking about purchasing an electric vehicle (or already have done), now what? Although you may be charging your vehicle at public destinations or at your workplace, EV charging at home is much more convenient and straightforward than you think. With most charging taking place at the home during off-peak periods, opting for a home electric vehicle charger is a no brainer. Why wait around to recharge your vehicle at your workplace when you can recharge your vehicle at home? Why Choose the WallPod:EV HomeSmart? One thing we are all guilty of is whether a product is aesthetically appealing, especially if we are placing it outdoors for the world to see. With the WallPod:EV HomeSmart car charger, there’s a variety of colour combinations to choose from, allowing you to choose a colour way that suits your home and tastes. Whether you’d like a blend of anthracite grey and black or terracotta and white, a look for all households and tastes exists with the WallPod:EV HomeSmart. Colour combinations aside, the WallPod:EV HomeSmart features numerous benefits and options for both novice and experienced electric vehicle drivers. Available in 3.6kW and 7.2kW charging speeds, as well as tethered and untethered versions, there is an option for all electric vehicle drivers with the WallPod:EV HomeSmart. Enjoy Savings of £150 When talking about adopting an electric vehicle we often hear experts explain the cost savings associated with charging EVs. The industry is working on many ways to build out the infrastructure that helps make EV ownership easier and cost efficient and we’ve partnered with ev.energy, to help control the WallPod:EV HomeSmart completely by app. By connecting to their auto-management technology, the ev.energy app will optimise your EV charging to the cheapest and greenest tariff rates, which provide EV drivers with an average energy savings of £150 per year. Not only will you reduce your own costs and carbon emissions in the process, but you will help redistribute energy load throughout the grid. Now that’s smarter charging. Stay in Control of your Charging Charging your electric vehicle with the WallPod:EV HomeSmart couldn’t be easier with the ev.energy app. By simply using the app (downloadable via Apple App Store and Google Play) on your mobile phone/smart device, EV drivers are able to recharge their vehicles with the tap of a finger. From scheduling, setting a time for when you want your car ready by, to boosting your charge; you are in complete control over powering your EV. Keeping Track of your Carbon Footprint & Spending Who doesn’t love to see their cost savings over time? And is there anything more satisfying than knowing that the reduction of your carbon footprint plays a pivotal role in preserving the environment? With the WallPod:EV HomeSmart and its integrated ev.energy app, electric vehicle drivers are able to understand accurate charging behaviour, energy consumption and cost savings over time. The reporting and analytics feature is favoured by many as drivers are able to track their vehicle’s carbon emissions at home, on the go, all in one place via the ev.energy app. Earn Rewards for your Green Behaviour By using the WallPod:EV HomeSmart and ev.energy app, electric vehicle drivers are rewarded for smart charging their EVs. By smart charging their vehicles, EV drivers can receive free Amazon vouchers. For more on our WallPod:EV HomeSmart: https://www.rolecserv.com/home-charging For more on ev.energy’s smart charging app: https://ev.energy/solutions/app/ PREVIOUS NEXT Related Posts VendElectric… Keeping the power of your chargepoints in your hands Rolec Services Acquires VendElectric and Group Manager Future-proofing your holiday home with electric vehicle charging

  • OZEV Grant Funding for Plug-in Taxis

    OZEV Grant Funding for Plug-in Taxis BLOG EV Charging OZEV Grant Funding for Plug-in Taxis 6 January 2026 at 12:50:07 What is the Plug-in Taxi Grant? Large-scale adoption of low-emission vehicles is set to pave the way for a greener, cleaner future, but, as beneficial as these vehicles are globally, they have a reputation for having a slightly higher price tag. The key to successful and widespread EV adoption is removing as many of these roadblocks as possible. Which brings us to the UK government’s next initiative; the Plug-in Taxi Grant. Aiming to tackle every area of urban transportation, this grant is targeted towards private-hire vehicles, or more plainly, taxis. The Plug-in Taxi Grant (PiTG) has been introduced to support the uptake of purpose-built ULEV taxis by narrowing the cost discrepancies between old-style combustion engine vehicles and their traditionally more expensive ultra-low emission counterparts. How much funding is available? Unlike other similar grants, the Plug-in Taxi Grant (PiTG) is applied to eligible vehicles before purchase. Depending on the range, emissions and design of the vehicle, the government will subsidise up to £6000 of the cost to purchase. As the grant is automatically applied for buyers, the responsibility for applying for the grant belongs to the vehicle manufacturer, who must provide proof that the vehicle meets the sustainability requirements outlined by the government. Full details of the application process can be found on the government website. Depending on these results, eligible taxis are allocated into 1 or 2 categories based on their carbon emissions and zero-emission range. Category 1 PiTG: ● Up to £6000 ● A zero-emission range of 70 miles or more and emissions of less than 50gCO2/km Category 2 PiTG: ● Up to £3000 ● A zero-emission range of 10 to 69 miles and emissions of less than 50gCO2/km Conditions of the Grant The PiTG is only available for the purchase of new taxis, therefore second hand and newly converted taxis will not be eligible. Alongside requirements for carbon-emissions and range, vehicles also need to meet accessibility provisions, e.g. it must be wheelchair accessible. A full list of eligible vehicles can be found here . For more information regarding the PiTG and eligibility, please visit: https://www.gov.uk/government/publications/plug-in-taxi-grants-eligibility-and-applications Contact us to learn more about how we can support EV fleet taxis. PREVIOUS NEXT Related Posts 15 Years of EVolution What Grants are Available to Renters and Flat Owners with Electric Cars? What grants are available to Landlords looking to install EV chargers at their properties?

  • Rolec Data Processing Addendum

    < Back Rolec Data Processing Addendum This Data Processing Addendum (this “Addendum ”) forms part of the written or electronic agreement between Rolec Services Ltd (“Supplier ”) and you (“You ” or “Your ”) for the products and/or solutions identified in the agreement (collectively, the “Services ”) with Supplier (the “Agreement ”). 1. Definitions. Capitalised terms used, but not defined, herein have the meanings set forth in the Agreement. As used in this Addendum, the following terms have the following meanings: 1.1. “Customer Data ” shall mean the data, information or material provided, inputted, or submitted by You or on Your behalf into the Services, which may include data relating to Your customers and/or employees or other individuals. 1.2. “Customer Personal Data ” means any Personal Data that is provided by You to Supplier and Processed by Supplier as Data Processor as part of Supplier’s provision of the Services to You. 1.3. “Data Controller ” means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data. 1.4. “Data Processor ” a natural or legal person, public authority, agency or other body which Processes Personal Data on behalf of the Data Controller. 1.5. “Data Protection Laws ” means all applicable UK and/or EU laws and regulations governing the use or processing of Personal Data, including without limitation GDPR, UK GDPR and the Data Protection Act 2018. 1.6. “GDPR ” means EU General Data Protection Regulation 2016/679. 1.7. “Personal Data ” means any information relating to an identified or identifiable natural person (“Data Subject ”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. 1.8. “Privacy Notice ” means Supplier’s privacy notice issued to you, or published on its websites, which may be amended by Supplier from time to time. 1.9. “Processing ” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction and “Process ”, “Processed ” and “Processes ” shall be construed accordingly. 1.10. “Supervisory Authority ” means an independent public authority which is established under applicable European Union member state law and which concerns itself with the Processing of Personal Data. 1.11. “UK GDPR ” means the GDPR as it forms part of the laws of England and Wales, Scotland and Northern Ireland by virtue of Section 3 of the European Union (Withdrawal) Act 2018. 2. Interpretation. Where there is any inconsistency between the terms of this Addendum and any other terms of the Agreement, the terms of this Addendum shall take precedence. 3. Supplier as Data Processor 3.1. For the purposes of the Agreement, the parties agree that You are the Data Controller with respect to Customer Personal Data and as Data Controller, You have sole responsibility for its legality, reliability, integrity, accuracy and quality. 3.2. You warrant and represent that: 3.2.1. You will comply with and will ensure that Your instructions for the Processing of Customer Personal Data will comply with the Data Protection Laws; 3.2.2. You are authorised pursuant to the Data Protection Laws to disclose any Customer Personal Data which You disclose or otherwise provide to Supplier regarding persons other than You; 3.2.3. You will where necessary, and in accordance with the Data Protection Laws, obtain all necessary consents and rights and provide all necessary information and notices to Data Subjects in order for: (i) You to disclose the Customer Personal Data to Supplier; (ii) Supplier to Process the Customer Personal Data for the purposes set out in the Agreement; (iii) Supplier to disclose the Customer Personal Data to: (a) Supplier’s agents and service providers; (b) law enforcement agencies; (c) any other person in order for Supplier to meet any of its legal obligations, including statutory or regulatory reporting; and (d) any other person who has a legal right to require disclosure of the information, including where the recipients of the Customer Personal Data are outside the EEA. 3.3. During the term of the Agreement, Supplier warrants and represents that it: 3.3.1. shall comply with the Data Protection Laws applicable to Supplier while such Customer Data is in Supplier’s control; 3.3.2. when acting in the capacity of a Processor, shall only Process the Customer Data: (i) as is necessary for the provision of the Services and the performance of Supplier’s obligations under the Agreement; or (ii) otherwise on Your written instructions. 4. Data Controller Obligations 4.1. To the extent that a party acts as a data controller each party shall comply with the provisions of this paragraph 4. The respective roles in this paragraph 4 apply whether either party receives the Personal Data from the other, their representatives, or directly from data subjects (as relevant). 4.2. Each party agrees to comply with Data Protection Law in connection with its own processing of the Personal Data. 4.3. The Supplier shall process the Personal Data only for the purposes of performing its obligations or exercising its rights under or in connection with the Agreement. 4.4. Each of the parties will in its capacity as data controller of the Personal Data, use reasonable endeavours to: 4.4.1. Notify the other promptly upon becoming aware of any actual or suspected security incident; and 4.4.2. Promptly provide the other with all the information in its/their possession or control in relation to the security incident and assist the other to seek to mitigate the effects of the security incident, comply with the Data Protection Law and adhere to guidance issued by the Information Commissioner’s Office (ICO) with regard to security breach management and reporting and not make any announcement or publish or broadcast any information about the security incident (other than to the ICO and/or data subjects as required by Data Protection Law) or authorise or permit the same except after having notified the other of its intention to do the same. 4.5. At the end of the engagement between the parties, or on a party’s instructions, each party shall return or destroy (at the other party’s election) all Personal Data provided by the other. 5. Processing of Customer Personal Data. When Processing Customer Personal Data, the Supplier shall comply with the following provisions: 5.1. Generally. Supplier shall: 5.1.1. taking into account the nature of the Processing, assist You by appropriate technical and organisational measures, insofar as this is reasonably possible, for the fulfilment of Your obligation to respond to requests from individuals for exercising Data Subjects’ rights; 5.1.2. taking into account the nature of the Processing, and the information available to it, provide reasonable assistance to You in ensuring compliance with Your obligations relating to: (i) notifications to Supervisory Authorities; (ii) prior consultations with Supervisory Authorities; (iii) communication of any breach to Data Subjects; and (iv) privacy impact assessments. 5.2. Personnel. Supplier shall: 5.2.1. take reasonable steps to ensure the reliability of any personnel who may have access to the Customer Personal Data; 5.2.2. ensure that access to the Customer Personal Data is strictly limited to those individuals who need to know and/or access the Customer Personal Data for the purposes of the Agreement; and 5.2.3. ensure that persons authorised to Process the Customer Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality. 5.3. Security and Audit. 5.3.1. Supplier shall implement and maintain technical and organisational security measures appropriate to the risks presented by the relevant Processing activity to protect the Customer Personal Data against unauthorised or unlawful Processing and against accidental loss, destruction, damage or disclosure. Such measures shall, as a minimum, meet the standards required by Data Protection Laws. 5.3.2. Supplier has in place and shall maintain appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including, but not limited to: (i) the pseudonymisation and encryption of personal data; (ii) the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services; (iii) the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident; and (iv) a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing. 5.3.3. Supplier has and shall maintain and enforce an information security management program (“Security Program”) which contains appropriate administrative, physical, technical and organisational safeguards, policies and controls. 5.4. Data Breach. Supplier shall notify You if it becomes aware of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to the Customer Personal Data arising from any act or omission of Supplier or its sub- processors. 5.5. Transfer of Personal Data 5.5.1. You acknowledge that the provision of the Services may require the Processing of Customer Personal Data by sub-processors in other territories. Supplier shall not transfer Customer Personal Data outside the United Kingdom to a sub-processor where such transfer is not subject to: (a) an adequacy decision (in accordance with Data Protection Laws); (b) appropriate safeguards (in accordance with Data Protection Laws); or (c) binding corporate rules (in accordance with Data Protection Laws), without Your prior written consent. 5.6. Return and Deletion. At Your option, Supplier shall delete or return all Customer Personal Data to You at the end of the provision of the Services and delete all existing copies of Customer Personal Data unless Supplier is under a legal obligation to require storage of that data or Supplier has another legitimate business reason for doing so. 5.7. Use of Sub-Processors. 5.7.1. You agree that Supplier has general authority to engage third parties, partners, agents or service providers, including its Affiliates, to Process Customer Personal Data on Your behalf in order to provide the applications, products, services and information You have requested (“Approved Sub-Processors ”), subject to such Approved Sub-Processors being included on the Supplier’s list of standard sub-processors at https://www.rolecserv.com/rolec-smart-solutions/sub-processors . Supplier shall not engage a sub-processor to carry out specific Processing activities which fall outside the general authority granted above without Your prior specific written authorisation and, where such other sub-processor is so engaged, Supplier shall ensure that the same obligations set out in this Addendum shall be imposed on that sub-processor. 5.7.2. Supplier shall be liable for the acts and omissions of its Approved Sub-Processors to the same extent Supplier would be liable if performing the services of each Approved Sub-Processor directly under the terms of this Addendum. 5.8. General 5.8.1. The provisions of this Addendum shall survive termination of the Agreement. RODPAED-V01-R2 Rolec Data Processing Addendum Previous Next

  • Product Support >

    My charging cable is stuck? Home Site Structure Support Site Structure My charging cable is stuck? Product Support My charging cable is stuck? Chargers often include a cable/plug locking feature (often referred to as a Hatch Lock) to prevent cable theft. The lock is automatically engaged when a charging session starts and is disengaged when the session is terminated. Attempts to forcibly remove a locked plug may damage the locking pin within the charging unit. Make sure the charging session has stopped. The lock is engaged when a charge session is active. Make sure the vehicle is unlocked. Unlocking the vehicle may signal the cable lock in the charge point to release. Check the vehicle to make sure it’s not preventing the cable from being removed. Some vehicles have a cable locking/unlocking function using a physical or on-screen button. Remove the plug from the vehicle. Disconnection of the cable from the vehicle stops communication between the vehicle and the charger and this may release the cable lock. Make sure the plug is pushed fully into the charging unit and then carefully try to remove it. The charging lock uses a pin that engages with the plug. Obstruction of the pin may prevent it from disengaging. Pushing the plug fully into the charging may provide free movement for the pin to be released. Check if your charging app has locked your cable. It is a common feature within charging apps to ‘permanently’ lock the cable in place for anti-theft purposes. For further assistance please contact us via our online chat service. This is available Monday to Friday 8:30am – 4:30pm GMT and is the fastest way to access support. Alternatively, use our contact form and one of our team will get back to you as soon as they can. 8 September 2023 Last updated: Related Support My unit was installed a long time ago, and is out of warranty, but has now developed a fault. Will I have to purchase a new unit? My smart charger has gone offline and I cannot connect to the unit? My charger has tripped out, how do I reset it? What size electrical supply do I need for my charger?

  • Rolec Moves into New Headquarters

    Rolec Moves into New Headquarters Rolec Services Ltd

  • Multi-million Pound Funding Drives Connekt and Rolec’s Mission Towards Nationwide Destination Charging

    Multi-million Pound Funding Drives Connekt and Rolec’s Mission Towards Nationwide Destination Charging NEWS EV Charging Multi-million Pound Funding Drives Connekt and Rolec’s Mission Towards Nationwide Destination Charging 6 January 2026 at 12:50:07 Rolec and Connekt are embarking on a parallel growth journey, with a joint mission of providing infrastructure to the most underserved sector of the UK electric vehicle charging market – championing EV uptake in the destination charging sector. Thanks to an energising multi-million-pound investment from the GF1 (Growth Fund), Connekt has access to a wealth of funding behind them. Additionally, through strategic integration of Rolec hardware. Sites are falling short of their EV charging potential. Of the nearly 70,000 potential locations for destination charging throughout the UK, less than 1% have committed to installing chargers. Rolec and Connekt will remove financial barriers to chargepoint adoption, giving businesses the confidence to push forward with their electrification goals. Both companies’ aligned capabilities and passion for decarbonisation make them the perfect team to drive widespread adoption of public charging by providing the means to make informed decisions about a greener future. Flexible funding and installation options, UK-based manufacturing and reliable EV infrastructure deliverywill provide businesses with all the tools needed to take the most effective steps. A Scottish-based electric vehicle charging funder, Connekt’s experienced team of on-the-ground staff are actively surveying sites to provide the best advice and guidance to customers introducing EV charging as part of their business. They act as a partner that goes beyond funding; creating comprehensive and innovative solutions that cover funding, installation, maintenance, and energy-saving strategies. So that you're covered on all frontiers. Rolec’s expansive network of installers allows customers access to rapid EV infrastructure deployment and efficient installation and maintenance services combined with knowledgeable staff providing local technical support. As a UK-based manufacturer, Rolec also has unique control over product design and supply, directly implementing customer feedback through hardware or software updates in real-time and feeding this back into your charging network. The partnership combines Rolec’s technology with Connekt’s funding, sector expertise, and local presence to best aid in the deployment of charging at locations such as hotels, universities, marinas, leisure sites nationwide. And the work has already begun. So far, the team has installed multiple EV charging networks, with commitments to carry out work on many additional sites in the coming year. Speaking on the partnership, Johnny Manning, Founder & Director at Connekt, had this to say: ‘At Connekt, we see a real synergy with Rolec. Over the past three to four years, we’ve been on an incredible journey building the foundations of a leading charge point operator—defined by market-leading support, reliability, and the highest standards. Rolec has been on a parallel journey, and they’ve emerged as one of the true market leaders in the EV charging industry. What really sets this partnership apart is the personal relationships and bonds we’ve built between our teams—there’s a genuine trust and alignment that makes this collaboration different. It feels like a natural fit, almost a match made in heaven. Together, we’re bringing something unique to the market with our funded solutions, giving Rolec clients an opportunity to unlock EV charging infrastructure in a way that is both commercially viable and future-proof.’ Darren North, National Sales Manager at Rolec, added: ‘We are thrilled to be partnering with such a forward-thinking company to take on a major rollout of electric vehicle infrastructure across the UK. By working closely with the Connekt team, and Connor Charnley, after many years as industry friends, we will be able to bring our combined expertise to a sector with immense potential. Together we will utilise our full range of commercial EV solutions to meet the variety of needs present in the destination charging sector and provide options to fit the entire spectrum of charging speeds and space requirements.’ To learn more about Connekt, click here To find out what EV charging solutions we have to offer, click here PREVIOUS NEXT Related Posts When Space Matters Most, Rolec’s New HEX Charger Prioritises It Like No Other Rolec Launches New and Improved UltraCharge DC Charging Range in Strategic Partnership with EVbee RolecConnect: The Ultimate Installer Sidekick

  • Marina Product Ranges | Rolec Services Ltd

    ENQUIRE NOW MARINA PRODUCT RANGES SERVICE PEDESTALS SUPERYACHT PEDESTALS EMERGENCY SERVICES DISTRIBUTION SYSTEMS MARINA ILLUMINATION ELECTRIC VEHICLE CHARGING Home Site Structure Marina Services Site Structure Marina Product Ranges MARINA PRODUCT RANGES Classic Pedestals LEARN MORE Combi LED Deck Lighting LEARN MORE Electric Boat Charging LEARN MORE Fire Caddy LEARN MORE Hex Pedestals LEARN MORE Mains & Distribution Units LEARN MORE MegaMaster LEARN MORE Quantum Pedestals LEARN MORE Can’t find what you are looking for, or have a question? Give us a call on +44 (0) 1205 724 754 CONTACT US

  • Fleet Charging - Enquiry | Rolec Services Ltd

    Make your transition to an electric fleet hassle-free with our fleet EV charging solutions. Get in touch with our dedicated team of EV charging experts for more on how we can support your electrification plans. Home Site Structure EV Charging Site Structure For Businesses Site Structure Fleet Charging Site Structure Enquire Now FLEET CHARGING ENQUIRY Please enter your details below and a member of our team will be in touch shortly to discuss your requirements. I am...* An Individual A Company Next

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