Home Site Structure Support Site Structure What charging speeds do Rolec offer for workplace and commercial requirements? Sales Support Charging at Workplaces What charging speeds do Rolec offer for workplace and commercial requirements? Rolec offers electric vehicle charging points with outputs of 3.6kW through to 200kW charging speeds. Our AC fast range comprises of 3.6kW, 7.2kW, 11kW and 22kW charging speeds, whilst our DC rapid charging range includes 25kW, 50, 75, 100, 150kW and 200kW (the upgradeable UFC 200) charging speeds. View our full range: www.rolecserv.com/ev-charging-product-ranges 10 February 2022 Last updated: Related Support How do Rolec’s workplace/commercial electric vehicle charging points connect to the network? What are the different types of charging connectors? Are there any grants available for workplaces? Can I generate revenue by offering electric vehicle charging to the public?

Home Site Structure Support Site Structure My charger has tripped out, how do I reset it? New Product Support ​ My charger has tripped out, how do I reset it? Where is the breaker located? The chargepoints breaker will be located in one of the following: Within the property's consumer unit Within a dedicated chargepoint consumer unit Within the chargepoint's enclosure Has the breaker tripped? When tripped, the RCBO, MCB or RCD breaker switch will be in a downward position and may be ‘floppy’. * Some devices have a pair of levers that can act together – treat both levers as one switch. To reset the device Push the switch fully downward – it may click as it resets. Now, move the switch fully upwards to apply electrical power to the charge point – the switch should stay in place in this position. For more detailed instructions click here If the switch repeatedly does not hold its upward position, the issue must be investigated by a qualified electrician. For further assistance please contact us via our online chat where one of our team can assist. Our live chat is available Monday to Friday 8:30am – 4:30pm GMT. Alternatively, use our contact form or drop us a call on +44 (0) 1205 724 754. 8 September 2023 Last updated: Related Support My unit was installed a long time ago, and is out of warranty, but has now developed a fault. Will I have to purchase a new unit? Is my unit in warranty? My charger(s) is/are controlled by an app, but I am having difficulties using the app, who do I contact for support?

Additional Services Home Site Structure Caravan Hook-Ups Site Structure Additional Services Site Structure Park Serv Park SERV For over 30 years, Rolec engineers have travelled the length and breadth of the UK, undertaking the installation of electrical hook-up, distribution and lighting systems - as well as electrical testing and support services to the caravan and residential park industries. In order to accommodate the changing demands of the caravan and residential park industries, Rolec’s ParkServ provides park operators with a local service combined with nationwide corporate resources. ParkServ is a nationwide network of Rolec trained, Rolec supported and Rolec managed electrical contractors, able to provide a host of corporate services at local rates, including: Free of charge site surveys No obligation quotations based on local rates Installation work by local engineers Rapid response callout service by local engineers Local aftersales support Electrical testing at local rates Locally stocked spare and replacement parts Local relationships All of these services are now available based on local rates, with the added confidence that the UK’s leading hook-up specialist/manufacturer, Rolec, is providing a nationwide ParkServ managed umbrella that includes: Direct to the park electrical designs Electrical design support and advice to local contractor Immediate access to the Uk’s largest and most comprehensive range of electrical hook-up, metering, distribution and lighting systems Timely product deliveries Product compliance and regulatory management General advice and support Project management and site meeting attendance Continual ParkServ local contractor training Continual ParkServ local contractor performance reviews For the contact details in your area, click below. ParkSERV provides caravan and park destinations corporate performance at local rates. Rolec North Scotland Gary Bruce at GBEC Scotland gary@garybruce.co.uk 07774 439353 Rolec North East Lee Crowther at ITS Ltd info@its-electricalltd.com 07739 373666 Rolec East Yorkshire Mike Turner at M.G. Maltby info@mgmaltby.co.uk 07866 611600 ​ Rolec Norfolk & Suffolk Gary Stolworthy at Stolworthy Electrical enquiries@stolworthy-electrical.co.uk 01263 713758 Rolec South Ross Gulliver at Alpha Electrical ​ ross@alphaelec.co.uk 07872 832724 ​ Rolec South East Ray Holbrook at Holbrook Electrical ray@holbrookelectrical.co.uk 07711 789465 ​ Rolec South Scotland Patrick McCulloch at First Choice Electrical patrick@1stchoiceelectrical.net 07815 811370 Rolec East Midlands Ben Sykes at PowerPark ben@ng1powersolutions.co.uk 07538 106614 ​ Rolec Corporate HQ Sales Team at Rolec Services Ltd uksales@rolecserv.co.uk 01205 724754 Rolec Midlands & London Kye Bishop at R K Electrical kye@rkelec.co.uk 01536 601900 ​ Rolec South Coast Gary Edwardes at Edwardes Electrical ​ gary@gedwardes.co.uk 01308 422637 ​ Rolec South West Seth Lamey at D.S. Electrical ​ seth@ds-electrical.co.uk 07467 953140 ​ Can’t find what you are looking for, or have a question? Give us a call on +44 (0) 1205 724 754 CONTACT US PRODUCT RANGES CARAVAN HOOK-UPS Classic Touring Pedestals LEARN MORE Direct Connection Units LEARN MORE Hook-Up Connection Units LEARN MORE Mains & Distribution Units LEARN MORE Quantum Touring Pedestals LEARN MORE ENQUIRE NOW

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Rolec EV Supplies VoltPoints in Berkshire EV Charging

NEWS Marina Services NEW: BerthVend, a cloud-based berth services management system for marinas across the world ​ 12 December 2023 at 11:07:22 Global leaders in marina services equipment, Rolec have launched their new cloud-based marina services management system, BerthVend, providing a streamlined service provision for both marina operators and berth holders. The marina landscape is changing; modern technologies and developments are providing marina and waterfront destinations with endless opportunities whilst decreasing manual labour, time and costs. Rolec have always been pioneers in introducing new and emerging technologies to the marina industry and this time, they have launched BerthVend, a completely cloud-based berth management system, enabling marina operators to control their electric and water services anytime, anywhere, on any device. BerthVend is an updated marina services management system compared to previous systems supplied by Rolec. Whether it’s a marina office computer, a tablet or a smartphone, marina operators are able to manage their services either in their office, or whilst on the marina destination itself. For marina operators, BerthVend brings a plethora of features to provide simple and straightforward operations to their working day. With its modern interactive dashboard which presents a visual of the marina’s layout, as well as the number of berths occupied; berths available and the status of the berth status, marina operators can clearly understand their berths’ activity. Marina operators can benefit from the following: individual electric and water meter readings directly to the marina office; remotely switching sockets and taps on/off; authority to implement own tariffs; manage user accounts; exportable data; remote firmware updates; reservation of utilities; visibility of overall site electric and water consumption; assign services to boat name; pre-pay and post-pay options; billing and payment chasing, as well as easy flotilla/charter billing. What’s more, when opting for BerthVend, marina operators can reap the benefits of implementing a future-proof and scalable marina services management system that enables them to increase their hardware (marina service pedestals) as and when required. API integration of booking systems, accounting and ERP applications also provides marina and waterfront destinations with an all-in-one system, providing ease of daily operations for marina operators. RFID cards/fobs can also be allocated to berth holders, again for a seamless service provision. One particular advancement is BerthVend’s Customer Dock - a self-service portal which enables berth holders to independently switch on/off their assigned services via their smartphone/tablet; a feature that is ideal for marinas that desire to retain the payment management of services used by berth holders, providing them with control over their incoming finances associated with the marina’s services. Berth holders can benefit from numerous features such as: a personal account to make payments via a virtual wallet and obtain transaction history via the BerthVend app; advance reservations of services with marinas; automated in-session low balance alerts via SMS, email or push marketing; outstanding payment reminders; pre-pay and post-pay options; automatic top-up facilities; access to any BerthVend pedestal across the world with the BerthVend app, as well as secure payments via Opayo. Marina and waterfront destinations are able to choose from various packages when it comes to implementing BerthVend, allowing them to opt for the perfect solution to suit their destination’s requirements. With the inclusion of BerthVend’s Customer Dock and the dedicated BerthVend app, destinations can benefit from a truly modern berth services management system that saves time, labour and costs whilst also providing a seamless service provision for berth holders. What does the future look like for BerthVend? The beauty of BerthVend being a cloud-based system means that marina destinations can benefit from over-the-air firmware updates, without the need for engineers to alter the marina service pedestals on-site. As technology evolves, as will BerthVend; some of the potential upcoming features include: contactless payment options; expansion to marina management system, including booking berths via the BerthVend app and bespoke solutions; push marketing to promote the marina’s leisure facilities as well third party partners (restaurants, cinemas, shopping centres) to generate additional revenue; push notifications to boat owners, as well as roaming user account, allowing the use of the user’s virtual wallet across Rolec’s entire smart systems, including VendElectric and PitchVend. Learn more about BerthVend - Click here PREVIOUS NEXT Related Posts Meeting the Demand for superyacht Growth Supporting UK Marinas Attract Visitors from Far and Wide Major Movements in the Middle East for Rolec Marina.

< Back Sub-Processors The provision of our Services may require the Processing of Customer Personal Data by Sub-Processors as detailed as part of our Data Processing Addendum . A list of our authorised Sub-Processors is detailed below: Microsoft Corporation - View Opayo - View Previous Next

NEWS Marina Services Greater Expansion for Rolec Marina in the Far East. ​ 12 December 2023 at 11:07:57 Although pleasure boating is still fairly new in China, Hong Kong’s Clearwater Bay Golf and Country Club is a haven for those who have adopted recreational boating. With a greater desire for owning a boat or a yacht, Clearwater Bay Golf and Country Club appointed Rolec Marina for its innovations in marina supplies and services. From the increasingly popular Quantum Pedestal to the innovative BerthMaster as well as essential Combi LED Deck Lighting, the partnership provides the club’s 3,000 members with a simple and straightforward mooring experience when visiting. With the capacity to berth 300 boats, members of the club will benefit from safe and secure mooring during their travels whilst berth operators can now enjoy the ability to monitor and operate water and electricity activities. Rolec Marina have also seen success in Singapore with One 15 Marina , commonly referred to as the cosmopolitan destination for visitors who seek tranquil, inspiration and a world-class experience. The collaboration with the award winning “Best Asian Marina 2019” comprises of providing over 170 of the Quantum Pedestal as well Superyacht Megamaster units, thus catering for all requirements of One 15 Marina’s clientele. Whilst the project has enabled ease of experience for end users, One 15 Marina have also acquired the BerthMaster Online payment system, providing simultaneous simplicity for both boat owners who can pay for services online and marina operators who can monitor and manage their entire marina’s electricity and water supplies. Completed projects in Australia include installations of once again, the in-demand Quantum Pedestal, with Whyalla Marina and Emu Point now generating an increase in aquatic pleasure seekers visiting their destinations. Whilst many opt for the Quantum Pedestal for its combination of innovation and sleek design, Rolec Marina’s associates in the Far East have also reaped the benefits of over 300 years of collective experience in the world of Marina. Sales Engineer, Steve King said: “Rolec Services reaching the Far East has been a great success over the past year, supplying some truly brilliant projects from China to Australia, all of which have decided to use the Rolec Quantum Service Pedestal” “Our Quantum range is both economical yet innovative, providing a powerful blend of versatility and design, and also offering a unique strength and stability seldom seen on other marina service pedestals.” Want to read more posts in the Marina Industry ? Why not read the latest blog here PREVIOUS NEXT Related Posts Major Movements in the Middle East for Rolec Marina. 30 Years with Rolec Marina. 3 reasons why your marina will benefit from EV charging.

CASE STUDY Rolec EV Supports Local College’s Low Carbon Initiative Strategic Development Fund (SDF) The Strategic Development Fund was first introduced in 2021-22 alongside the Local Skills Improvement Plan to support the UK Government’s ‘Skills for Jobs’ initiative ‘to test a new approach to reshaping the technical skills system to better support the needs of the local labour market.’ Of the £92 million awarded to different regions of England, £2,722,906 was designated to the Greater Lincolnshire area, providing investment to institutions to aid them in creating new teaching and training provisions and update facilities to support these new Local Skills Initiative Plans. Boston College Welcoming 4,500 students to their trio of campuses annually, Boston College delivers high quality education to students throughout the Lincolnshire area. Offering more than 250 courses, up to and including university level. In 2023, Boston College is embarking on a low carbon initiative with the aim of providing practical training for students, faculty, and local businesses. This initiative prioritises education that supports sustainable technology whilst also enriching the trade-force in the local area. SCOPE As the aim of the project was to update their training facilities to provide planet-conscious teaching to students and businesses in the local area, it made sense that Boston College reached out to Rolec to support them. Also a Boston-based company, Rolec are known in the area as pioneers in low-carbon technology and have been operating in the EV industry for 15 years, and it was this experience that drew Boston College to reach out. Boston college’s proposal for the project outlined two primary initiatives. The first of which concerned encouraging staff and students to invest in greener technologies by introducing on-site electric vehicle charging. This charging network would need to provide sufficient chargepoint access to up to 4,500 students annually, as well as their new EV fleet vehicle. The college’s secondary and potentially most impactful initiative revolved around implementing robust training frameworks to educate the next generation of electrical installers. Demonstrating the practicalities of EV chargepoint installation to students at the college in an engaging and comprehensive manner and opening this information to local businesses and professionals. Equipment would be needed to support the delivery of the City & Guilds EV Installation course and facilitate hands-on teaching and learning. SOLUTION Phase One of Boston College’s low carbon initiative was the introduction of their public charging network. Rolec provided the college with dual-socketed 22kW Quantum pedestals, to be installed at their Rochford campus. To add to their chargepoint network, the college opted for a dual socketed 7.4kW SecuriCharge unit to be used for their company fleet vehicle, futureproofed to allow for growth as the EV fleet expands. To facilitate practical training, Rolec worked alongside the college to provide four 7.4kW WallPod units, used to create two bespoke student training rigs. These mobile training rigs allowed for students to gain the practical skills needed to embark on their future careers as electrical contractors and EV chargepoint installers. Rolec also supplied fully branded WallPod and Zura units for students to practice the full installation process, from unpackaging the unit all the way through to commissioning. Providing this full scope of technology means that the college will benefit from a comprehensive and robust training system that incorporates all elements of the installation and commissioning process. Benefit: Thanks to the tech provided by Rolec, Boston College was able to successfully carry out outreach to primary and secondary school students in local schools. Giving over 1000 young learners their first taste of the green tech industry and the innovation working to solidify their future on a green planet. Taster sessions have already begun for students looking to train as an EV chargepoint specialist. 68 level 2, 3 and adult learners have benefited from these sessions as the college begins to introduce the City & Guilds EV installation course. Once framework is in place to begin teaching, the course will be made available to students and lecturers and for free to local businesses. Enriching the local area with industry specific knowledge. ‘The technology we have supplied to Boston College will allow them to educate the next generation of EV chargepoint installers. Something that is paramount in creating a foundation that aims to give back to our planet whilst also benefiting the skill set of the local labour-force. We are proud that our work with Boston College has given us the unique opportunity to develop education in our local community and support the structures needed to create greener technologies in the years to come.’ – James Jarvis, Senior Business Development Manager, Rolec Services PREVIOUS NEXT Boston College

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