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- Rolec Short-listed for Business of the Year Award
Rolec Short-listed for Business of the Year Award Rolec Services Ltd
- Rolec Moves into New Headquarters
Rolec Moves into New Headquarters Rolec Services Ltd
- Rolec EVO App End User Licence Agreement
< Back Rolec EVO App End User Licence Agreement Who we are and what this Agreement does We, Rolec Services Limited, license you to use: The Rolec EVO mobile application software (described in these terms as App ) and any updates or supplements to them; The related online documentation (Documentation ); The service you connect to via the App and the content we provide to you through it (Service ); In each case, as permitted in these terms. Your privacy Under data protection legislation, we are required to provide you with certain information including who we are, how we process your personal data and for what purposes, your rights in relation to your personal data and how to exercise those rights. This information is provided in our Privacy Policy for this App and it is important that you read that information carefully. The ways in which you can use the App and Documentation may also be controlled by the rules and policies of any Appstore from which you downloaded the App, so you should also read their rules and policies carefully. Operating system requirements The website or Appstore from which you downloaded the App will have set out clearly the operating system requirements, including the minimum amount of memory required and the types of operating system on which it can operate. Please check the applicable Appstore or website for updates on the operating system requirements. Support for the App and how to tell us about problems Support. If you want to learn more about the App or the Service or have any problems using them please contact us. Contacting us (including with complaints). If you think the App or the Service is faulty or misdescribed or wish to contact us for any other reason please email our customer service team at technicalsupport@rolecserv.co.uk How we will communicate with you. If we have to contact you we will do so by email, by SMS or by pre-paid post, using the contact details you have provided to us. How you may use the App, including how many devices you may use it on In return for your agreeing to comply with these terms you may: download or stream a copy of the App onto one device and view, use and display the App and the Service on such device for your personal purposes only. use any Documentation to support your permitted use of the App and the Service. receive and use any free supplementary software code or update of the App incorporating “patches” and corrections of errors as we may provide to you. You must be 18 or over to accept these terms and download the App. You may not transfer the App to someone else We are giving you personally the right to use the App and the Service as set out above. You may not transfer the App or the Service to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it. Changes to these terms We may need to change these terms, for example to reflect changes in law or best practice or to deal with additional features which we introduce. We will notify you of a change when you next start the App. If you do not accept the notified changes you will not be permitted to continue to use the App and the Service. Update to the App and changes to the Service From time to time we may automatically update the App and change the Service to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the App for these reasons. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Service. If someone else owns the phone or device you are using If you download or stream the App onto any phone or other device not owned by you, you must have the owner’s permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device. We are not responsible for other apps or websites you link to The App or any Service may contain links to other independent websites or apps which are not provided by us. Such independent sites or apps are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any). For example, the App/Service does not operate to allow you to use or manage the operation of a Rolec Chargepoint – you would need to subscribe to a separate back-office platform for this purpose. Please refer to the terms of such platform provider for further details. You will need to make your own independent judgement about whether to use any such independent sites or apps, including whether to buy any products or services offered by them. Licence restrictions You agree that you will: not rent, lease, sub-license, loan, provide, or otherwise make available, the App or the Services in any form, in whole or in part to any person without prior written consent from us; not copy the App, Documentation or Services, except as part of the normal use of the App; not translate, merge, adapt, vary, alter or modify, the whole or any part of the App, Documentation or Services nor permit the App or the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App and the Services on devices as permitted in these terms; not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App or the Services nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the App to obtain the information necessary to create an independent program that can be operated with the App or with another program (Permitted Objective), and provided that the information obtained by you during such activities: is not disclosed or communicated without the Licensor’s prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and is not used to create any software that is substantially similar in its expression to the App; is kept secure; and is used only for the Permitted Objective; comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App or any Service. Acceptable use restrictions You must: not use the App or any Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, any Service or any operating system; not infringe our intellectual property rights or those of any third party in relation to your use of the App or any Service, including by the submission of any material (to the extent that such use is not licensed by these terms); not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App or any Service; not use the App or any Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and not collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service. Intellectual property rights All intellectual property rights in the App, the Documentation and the Service throughout the world belong to us (or our licensors) and the rights in the App and the Service are licensed (not sold) to you. You have no intellectual property rights in, or to, the App, the Documentation or the Service other than the right to use them in accordance with these terms. Our responsibility for loss or damage suffered by you – if you are a consumer (i.e. someone who doesn’t primarily use the App in relation to their trade or business) We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen. We are not liable for loss or damage arising from third party services. We are not responsible for any loss or damage you suffer in respect of third party services, apps, software platforms or websites. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation. When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage (i) that you could have avoided by following our advice to apply an update offered to you free of charge; (ii) that you could have avoided by following reasonable security precautions on your device; or (iii) for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us. We are not liable for business losses. The App is for your domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Limitations to the App and the Service. The App and the Service are provided for general information and facilitation purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App or the Service. Although we make reasonable efforts to update the information provided by the App and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date. Please back-up content and data used with the App. We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App or the Service. Check that the App and the Service are suitable for you. The App and the Service have not been developed to meet your individual requirements. Please check that the facilities and functions of the App and the Service (as described on the appstore site and in the Documentation) meet your requirements. We are not responsible for events outside our control. If our provision of the Service or support for the App or the Service is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. We will have no other liability whatsoever for any such delay. Our responsibility for loss or damage suffered by you – if you are a business user We are never responsible for certain types of loss. We are never liable to you for any of the following, whether such liability arises under contract, tort (including negligence) or any other legal theory, and in each case except the final bullet point whether the relevant loss or damage is direct or indirect: loss of profits or revenue; loss of sales or business; loss of anticipated savings or increase in costs; loss or corruption of data or information; loss of business opportunity, goodwill or reputation; or indirect or consequential loss or damage. We are not liable for loss or damage arising from third party services. We are not responsible for any loss or damage you suffer in respect of third party services, apps, software platforms or websites. Our maximum liability to you. Other than the losses set out in the two preceding paragraphs (for which we are not liable), and subject to the paragraph below, our maximum aggregate liability under or in connection with the App or Service, whether such liability arises under contract, tort (including negligence) or any other legal theory, shall not exceed £20,000. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, or for fraud or fraudulent misrepresentation. Limitations to the App and the Service. The App and the Service are provided for general information and facilitation purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App or the Service. Although we make reasonable efforts to update the information provided by the App and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date. Please back-up content and data used with the App. We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App or the Service. Check that the App and the Service are suitable for you. The App and the Service have not been developed to meet your individual requirements. Please check that the facilities and functions of the App and the Service (as described on the appstore site and in the Documentation) meet your requirements. We are not responsible for events outside our control. If our provision of the Service or support for the App or the Service is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. We will have no other liability whatsoever for any such delay. We may end your rights to use the App and the Service if you break these terms We may end your rights to use the App and Service at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we may (at our discretion) give you a reasonable opportunity to do so. If we end your rights to use the App and Service: You must stop all activities authorised by these terms, including your use of the App and any Service. You must delete or remove the App from all devices in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this. We may remotely access your devices and remove the App from them and cease providing you with access to the Service. Transfer of this Agreement We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing (including email or SMS) if this happens and we will ensure that the transfer will not affect your rights under this Agreement. You may only transfer your rights or your obligations under these terms to another person if we agree in writing. No rights for third parties This Agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement. Illegality and enforcement Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. Which laws apply to this contract and where you may bring legal proceedings These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you are a consumer and live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you are a consumer and live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts. Previous Next
- BW Marina at Clarence Dock, Leeds
BW Marina at Clarence Dock, Leeds Marina Services
- Jersey Harbour
Jersey Harbour Marina Services
- Quarrying for Green; UK Based Quarry Depot Introduces EV Charging for Growing Zero Emission Fleet
CASE STUDY Quarrying for Green; UK Based Quarry Depot Introduces EV Charging for Growing Zero Emission Fleet COLLINS EARTHWORKS Based in Ripley, Collins Earthworks has been building a foundation in the civil and earthmoving sector for over 20 years. A repertoire of projects spanning two decades means they have likewise developed an expansive fleet of heavy duty refuse and logistics vehicles, which they have recently made the decision to transition to more green energy sources. To facilitate this transition, the team at Collins reached out to Rolec to aid in the creation, implementation and management of an EV charging network to support their growing needs, starting at their depot in Derbyshire. SCOPE Collins aim was to lay the groundwork for their initial phase of EV charging to start building up their network. More specifically, delivering on an efficient DC charging network to fully support their larger vehicles, e.g. lorries and HGVs. With the size and capacity of these vehicles in mind, accommodations would need to be made to make the charging experience more seamless, such as a larger electrical output via DC units and also a way to adapt the cables to be long enough to reach the typically higher charging ports. Alongside this, Collins wanted to ensure operational efficiencies of the site, including accurate vehicle downtime and quick turnaround times for charging sessions. As well as a competent back-office management system, Monta, that would allow them full visibility of vehicle charging status and efficient reporting systems. As Collins endeavours to become a greener company, their commitments to sustainable investments and infrastructure are becoming increasingly more important. As their network of electric vehicles grows, there needs to be room for the network to grow alongside the business. SOLUTION As part of the initial phase of chargepoint installation, Collins opted for two 240kW UltraCharge units, both fitted with dual CCS2 charging cables to provide 4 ultra-rapid chargepoints for use by their HGV fleet. In order to best meet the needs of these vehicles, each unit has been fitted with bespoke extended 7m cables, allowing one side to be ducted underground. This design allows for the lorries to pull up easily in a forecourt-type layout, creating a more efficient and convenient charging system for large commercial vehicles. BENEFIT Thanks to the sophisticated hardware provided by Rolec EV, Collins Earthworks are able to support the charging of their eHGV fleet seamlessly as they begin their adoption of clean energy vehicles. Something that has also aided them in meeting their environmental goals and desire to reduce their carbon output. Additionally, this initial phase of chargepoint installation lays out the blueprint for the further introduction of zero emission vehicles as they embark on their transition away from fossil-fuel dependence. Josh Holstead, Business Development Manager at Rolec EV and DC project lead, commented: “Supporting projects like this is always commendable and this initiative is no different; providing another brilliant example of Rolec's capability to deliver purpose-built, turnkey solutions tailored to any environment or unique setup requirements.” Jack Cave, Director at Collins Earthworks, added: "We are proud to be on the electromobility journey moving towards a Greener Future. With the help, guidance, and support from the team at Rolec, the installation of the HGV EV Chargers ensures we are continuing to reduce our carbon footprint!" PREVIOUS NEXT Collins Earthworks
- Burnham On Sea Goes Smart
Burnham On Sea Goes Smart Caravan Hook-Ups
- The First Smartmaster System in the UK
The First Smartmaster System in the UK Marina Services
- Launch of Rolec Accessories
Launch of Rolec Accessories Rolec Services Ltd
- EVConnect Privacy Policy
< Back EVConnect Privacy Policy Consent to use of the App/Portal Under data protection laws, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes, and your rights in relation to your personal data. This information is provided in this policy, so it is important that you read this policy carefully before deciding whether or not to give any consent. Before use of this App, please indicate your consent to our processing of your personal data (including your name, contact details, financial (in each case to the extent that you choose to supply them) and device information) as described in this policy. When we use the term “App” in this policy, we are referring to both the EVConnect App and the EVConnect+ Web Portal. Depending on the version of the App you have, you may not have access to the EVConnect+ Web Portal, as this is only accessible to Installer users. How you can withdraw consent Once you provide consent by selecting "YES", you may change your mind and withdraw consent at any time by contacting us but that will not affect the lawfulness of any processing carried out before you withdraw your consent. Your ability to use the App will end at that stage. Who we are We are Rolec Services Limited. We may sometimes also use the trading styles of VendElectric, EVConnect and EVConnect+ – each of which is part of the same company. We are committed to protecting your personal data and respecting your privacy, and provide regular training to our personnel to ensure this commitment is maintained. Introduction This policy (together with the licence agreement you will be asked to accept immediately after accepting this policy (Licence Agreement ) and any additional terms of use incorporated by reference into this policy or the Licence Agreement, together our Terms of Use ) applies to your use of: The EVConnect mobile application software and (if applicable to you) EVConnect+ web portal (App ) available on our site (App Site ) or from various app stores, once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (Device ). Any of the services accessible through the App (Services ) that are available on the App Site or other sites of ours (Services Sites ). This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This App is not intended for children and we do not knowingly collect data relating to children. Please read the following carefully to understand our practices regarding your personal data and how we will treat it. Important information and Contact details Rolec Services Limited is the data controller and is responsible for your personal data (collectively referred to as "Company", "we", "us" or "our" in this policy). We have appointed a data protection officer (DPO ). If you have any questions about this privacy policy, please contact them using the details set out below: Full name of legal entity: Rolec Services Limited Name of DPO: Holly Brown Email address: dpo@rolecserv.co.uk You have the right to make a complaint at any time to the Information Commissioner's Office (ICO ), the UK regulator for data protection issues. Changes to the privacy policy and your duty to inform us of changes We keep our privacy policy under regular review. This version was last updated on 10 November 2022. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you when you next start the App or log onto one of the Services Sites. The new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the App or the Services. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you. Third party links Our Sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as Contact Data. Please check these policies before you submit any personal data to these websites or use these services. The data we collect about you We may collect, use, store and transfer different kinds of personal data about you as follows: Identity Data (only in the case of Installer users). Contact Data (only in the case of Installer users). Device/Technical Data (in respect of all users). We explain these categories of data in the Glossary. We also collect, use and share Aggregated Data such as statistical or demographic data for various purposes. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. How is your personal data collected? We will collect and process the following data about you: Information you give us. This is information you consent to giving us about you by filling in forms on the App Site and the Services Sites (together Our Sites ), or by corresponding with us (for example, by email or chat). It includes information you provide when you register to use the App Site, download or register an App, subscribe to any of our Services, search for an App or Service, share data via an App's social media functions, enter a competition, promotion or survey, and when you report a problem with an App, our Services, or any of Our Sites. If you contact us, we will keep a record of that correspondence. Information we collect about you and your device. Each time you visit one of Our Sites or use one of our Apps we will automatically collect personal data including Device/Technical Data. We collect this data using cookies and other similar technologies. Please see our cookie policy for further details. Information we receive from other sources including third parties and publicly available sources. We may receive personal data about you from various third parties including those set out below: Device/Technical Data from analytics providers, advertising networks, and search information providers. The owner or operator of any unit you interact with via using the App. Cookies We use cookies and/or other tracking technologies to distinguish you from other users of the App, App Site, distribution platform (Appstore ) or Services Sites and to remember your preferences. This helps us to provide you with a good experience when you use the App or browse any of Our Sites and also allows us to improve the App and Our Sites. For detailed information on the cookies we use, the purposes for which we use them and how you can exercise your choices regarding our use of your cookies, see our cookie policy. How we use your personal data We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances: Where you have consented before the processing. Where we need to perform a contract we are about to enter or have entered with you. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Where we need to comply with a legal or regulatory obligation. Please see the Glossary section to find out more about the types of lawful basis that we will rely on to process your personal data. We will only send you direct marketing communications by email or text if we have your consent. You have the right to withdraw that consent at any time by contacting us. Purposes for which we will use your personal data Purpose/activity To install the App and (if applicable) register you as a new App user Type of data Identity Contact Device/Technical Lawful basis for processing Your consent ---------------------------------------- Purpose/activity To deliver Services Type of data Identity Contact Device/Technical Lawful basis for processing Your consent Performance of a contract with you Necessary for our legitimate interests ---------------------------------------- Purpose/activity To manage our relationship with you including notifying you of changes to the App or any Services Type of data Identity Contact Lawful basis for processing Your consent Performance of a contract with you Necessary for our legitimate interests (to keep records updated and to analyse how customers use our products/ Services) Necessary to comply with legal obligations (to inform you of any changes to our terms and conditions) ---------------------------------------- Purpose/activity To administer and protect our business and this App including troubleshooting, data analysis and system testing Type of data Identity Contact Device/Technical Lawful basis for processing Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security) ---------------------------------------- Purpose/activity To monitor trends so we can improve the App Type of data Identity Contact Device/Technical Lawful basis for processing Consent Necessary for our legitimate interests (to develop our products/Services and grow our business) Disclosures of your personal data When you consent to providing us with your personal data, you also consent to us sharing your personal data with the third parties set out below for the purposes set out in the table above: External Third Parties as set out in the Glossary. Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy. International transfers We do not transfer your personal data outside the UK, save where you ask us to do so. Where you use the App from outside the UK, please note that the App and any personal data we process as a result of your use of the App, will be transferred to our servers in the UK. Please do not use the App if you do not wish your personal data to be transferred to the UK. Data security All information you provide to us is stored on our secure encrypted servers in the UK. Where we have given you (or where you have chosen) a password that enables you to access certain parts of Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Only Installer users are required to set up an account or create a password. Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so. Data retention Details of retention periods for different aspects of your personal data are available by contacting us. In some circumstances you can ask us to delete your data: see “Your legal rights” below for further information. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. In the event that you do not use the App for a period of 12 months then we will treat the account as expired and your personal data may be deleted or archived. Your legal rights Under certain circumstances you have various rights under data protection laws in relation to your personal data, as listed below. They are described in more detail in the Glossary. Request access to your personal data. Request correction of your personal data. Request erasure of your personal data. Object to processing of your personal data. Request restriction of processing your personal data. Request transfer or your personal data. Right to withdraw consent. You also have the right to ask us not to continue to process your personal data for marketing purposes. You can exercise any of these rights at any time by contacting us using the link in the App. Glossary 1.1 LAWFUL BASIS Consent means processing your personal data where you have signified your agreement by a statement or clear opt-in to processing for a specific purpose. Consent will only be valid if it is a freely given, specific, informed and unambiguous indication of what you want. You can withdraw your consent at any time by contacting us. Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us. Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to. 1.2 EXTERNAL THIRD PARTIES Service providers based in the UK or the EEA who provide server/cloud hosting, IT and system administration services. Professional advisers including lawyers, bankers, auditors, accountants and insurers who provide consultancy, banking, legal, insurance and accounting services. HM Revenue and Customs, police, regulators and other authorities. Owners or operators of any units which you use via the App. Our sub-processers from time-to-time, as can be viewed here . 1.3 YOUR LEGAL RIGHTS You have the right to: Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: if you want us to establish the data's accuracy; where our use of the data is unlawful but you do not want us to erase it; where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. 1.4 CATEGORIES OF PERSONAL DATA Identity Data : first name, last name, username or similar identifier, password, title, date of birth, gender. Contact Data : address, email address and telephone number. Device/Technical Data: includes the type of mobile device you use, a unique device identifier (for example, your Device's IMEI number, the MAC address of the Device's wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting. Previous Next
