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My unit was installed a long time ago, and is out of warranty, but has now developed a fault. Will I have to purchase a new unit?

Product Support

Product Support

My unit was installed a long time ago, and is out of warranty, but has now developed a fault. Will I have to purchase a new unit?

In most cases absolutely not! 


As our units are of a modular design, in the majority of cases a replacement component can be ordered and simply swapped out by your electrical contractor. 


Therefore, repairing your unit is usually easier, cheaper and greener!

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For further assistance please contact us via our online chat where one of our team can assist. Our live chat is available Monday to Friday 8:30am – 4:30pm GMT. Alternatively, use our contact form or drop us a call on +44 (0) 1205 724 754.

8 September 2023

Last updated:

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